FAQ - We're Here to Help

Google marks a website with this warning if they find any suspicious code that could be a malware or virus. This warns users to be careful when visiting these sites.
1. You can check your site using Google’s safe browsing analysis tool. Add your Internet address as the query parameter to the URL like this:
https://www.google.com/safebrowsing/diagnostic?site=mydevice.myqnapcloud.com
2. Fix your site by removing malicious content or enabling antivirus scan on your device.
3. Once you are absolutely certain that your website is clean, you can ask Google to remove this warning.
4. Go to the Google Webmaster tools website (https://www.google.com/webmasters/tools/home) and sign in with a Google account.
5. Add your DDNS and hit the "ADD PROPERTY" button. On the next screen, you will be asked to verify ownership of the website you are adding.
6. Click on the "security issues" section in webmaster tools. This page will list any security issues Google has found on your website. You will also see links to resources for cleaning up your site.
7. Once you have fixed the issues, click on the checkbox and request a review.

If you do not see any security issues in Google Webmaster tools, then you should use the following form to report incorrect warnings: https://www.google.com/safebrowsing/report_error/