${_('@FAQ@')}$ - ${_('@We\'re Here to Help@')}$

A device becomes inactive if it does not send information to myQNAPcloud for more than 180 days. Ensure that your device is always connected to the Internet and up to date. Periodically check the system event logs and myQNAPcloud status on the device, and the device update time on myQNAPcloud.
When a device is unregistered from myQNAPcloud, the device name becomes available to other users but the QNAP ID remains reserved.
For details on services that are affected when a device is unregistered from myQNAPcloud, see How do I sign out of myQNAPcloud?.
For details on reusing your device name, see Can I reuse the device name from my own device that is already registered on myQNAPcloud?.