FAQ - We're Here to Help
Questions
- Why can't I receive a text message with a verification code?
- Why can I no longer receive verification codes via SMS?
- Why am I unable to use my phone number as my QNAP ID when logging on to my NAS or QNAP mobile apps?
- How do I see the devices that have accessed my QNAP ID?
- What if a trusted computer/device is lost or stolen?
- Should I always check "trust this computer" when I login?
- How do I sign out of myQNAPcloud?
- What can I do if I forget my password?
- Why can I not sign in using the account of other online services, like Facebook?
- I have already registered a QNAP ID, but I have not received a verification email to activate the account, what should I do?
