${_('@FAQ@')}$ - ${_('@We\'re Here to Help@')}$
${_('@Questions@')}$
- Why can’t I access my NAS using the IP address displayed on the My DDNS page in myQNAPcloud?
- How to use the myQNAPcloud remote connection service for China?
- I have already completed the myQNAPcloud wizard setup but still cannot access my QNAP devices on the browser with my unique URL or use the mobile app on my phone. What should I do?
- What does it mean if there is an exclamation mark next to the “Auto Router Configuration” tab?
- What should I do if "My DDNS/myQNAPcloud Portal" displays an error message, such as “Http:8080 failed, 80 Failed/Https:443 Failed, or 8081 Failed”?
- If my router does not support UPnP, can I still use the myQNAPcloud service?
- What is an Access code? How do I set up my Access code?
- Why can I still use my previously registered myQNAPcloud DNS hostname to access my device after I have changed my device name or disabled the service?
- Why can't I use my previous device name to register for myQNAPcloud after I restored my QNAP device to default settings?
- Why is the status of some of the NAS/NVR services displayed as Disabled in myQNAPcloud Portal?
