${_('@FAQ@')}$ - ${_('@We\'re Here to Help@')}$
${_('@Questions@')}$
- I have already completed the myQNAPcloud wizard setup but still cannot access my QNAP devices on the browser with my unique URL or use the mobile app on my phone. What should I do?
- What does it mean if there is an exclamation mark next to the “Auto Router Configuration” tab?
- What should I do if "My DDNS/myQNAPcloud Portal" displays an error message, such as “Http:8080 failed, 80 Failed/Https:443 Failed, or 8081 Failed”?
- If my router does not support UPnP, can I still use the myQNAPcloud service?
- Why are my shared folders not displayed on the myQNAPcloud web site?
- What is an Access code? How do I set up my Access code?
- Why do I need to enter my NAS username and password when accessing a shared folder on the myQNAPcloud website?
- Do shared folders on the myQNAPcloud website support individual permissions? (For example, administrators, everyone, etc)
- What can I do if I forget my password?
- Why can I not sign in using the account of other online services, like Facebook?
